| Warranty Description | Covered by the GUM 60-Day Satisfaction Guarantee. If you are not satisfied with your GUM product purchased from us or an authorized seller, you may request a refund or replacement product. Because Sunstar Americas, Inc. (“Sunstar”) is unable to control the quality of products sold by unauthorized sellers, unless otherwise prohibited by law, the Guarantee is not available for GUM products purchased from unauthorized sellers. The Guarantee is also limited to the original, end-user purchaser. Guarantee requests must be made within 60 days of purchase. Proof of purchase is required. If your request is approved, you will be required to mail your product to Sunstar using the pre-paid shipping label provided to you. Sunstar reserves the right to verify information, require a valid proof of purchase, and to deny Guarantee requests in its discretion in cases of suspected fraud or if customer has abused the Guarantee. |
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